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On-demand Transport

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Welcome to On-demand Transport

On-demand transport is the transport of passengers for hire or reward where the passenger or hirer determines the locations for the beginning and end of the journey, as well as the time of travel.

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About on-demand transport

Passenger transport drivers

Passenger transport vehicles

On-demand booking services

On-demand transport passengers

Safety management hub

Taxi User Subsidy Scheme (TUSS)

Tourism passenger transport services

Regular passenger transport services

COVID-19 info for passenger transport

Contact on-demand transport

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Taxi User Subsidy Scheme

The WA Government committed funding to modernise and improve the Taxi User Subsidy Scheme.

Reform updates

Regional WAV grants

DoT provides grants to support wheelchair accessible vehicle (WAV) taxi services in regional WA.

About the grant

Passenger resources

Find out about your rights as a passenger and how to check your provider is authorised.

Passenger resources

Notifiable occurrences

ODBSs must report serious incidents and allegations of driver misconduct to DoT as soon as possible.

Report an incident

Taxi User Subsidy Scheme

The WA Government committed funding to modernise and improve the Taxi User Subsidy Scheme.

Reform updates

Regional WAV grants

DoT provides grants to support wheelchair accessible vehicle (WAV) taxi services in regional WA.

About the grant

Passenger resources

Find out about your rights as a passenger and how to check your provider is authorised.

Passenger resources

Notifiable occurrences

ODBSs must report serious incidents and allegations of driver misconduct to DoT as soon as possible.

Report an incident

Industry safety

Safety management hub

Your one-stop-shop for industry safety information and developing a Safety Management System. Get tips to address key safety focus areas such as driver and passenger safety and vehicle roadworthiness.