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On-demand transport is the transport of passengers for hire or reward where the passenger or hirer determines the locations for the beginning and end of the journey, as well as the time of travel.
A chain of accountability framework applies for the passenger transport industry in WA. Find out about how this applies to providers of on-demand booking services, passenger transport vehicles and drivers.
A range of tools and processes have been developed to help the passenger transport industry meet their safety obligations. Find out how to access and use these tools to contribute to the safety of the WA passenger transport industry.
Find out about fees and charges for on-demand booking services, passenger transport vehicles and fares. Information on payment methods is also available here.
The On-demand Transport Industry Reference Group (OdTIRG) provides a forum for constructive dialogue between the on-demand transport industry and the Department of Transport (DoT). Learn more about the OdTIRG’s role, responsibilities and membership.
Find out about on-demand transport industry grants, including the Regional Wheelchair Accessible Vehicle Taxi Service Grant Scheme and the Wheelchair Accessible Vehicle Modification Grant.
Find out about what changed during the largest reform to the on-demand transport industry in WA’s history, creating a simpler environment for industry while reducing red tape.