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Terms of use

1. About the DTMI website

The DTMI website is provided by the Department of Transport and Major Infrastructure (DTMI) for people who need to interact with the Department of Transport and Major Infrastructure, such as citizens and residents, business owners, public sector employees and people who want to move to, visit, or do business in Western Australia.

All information relating to, or presented on, the DTMI website is of a general nature only.

You will need to make your own assessment of how the information on the DTMI website applies to your particular circumstances and whether you need to contact the Department directly to obtain further information or guidance from DTMI.  You may need to examine the applicable legislation or seek professional advice in relation to your particular circumstances.

If you have any questions, concerns or suggestions about the DTMI website, please email the DTMI at info@transport.wa.gov.au.

2. About these Terms of Use

2.1 Interpretation

In these Terms of Use:

  • DTMI website means the DTMI website www.transport.wa.gov.au, plateswa.com and yourmove.org.au and all of the software and content associated with, or accessible through, those websites; 
  • DTMI website’s Privacy Statement means the statement available on the DTMI website;
  • including, for example and similar words do not imply any limit;
  • notifications includes messages, requests, directions, notices, orders, licences, permits, approvals, invoices, receipts and other documents and information;
  • organisation includes firms, companies, partnerships, joint ventures, associations and other body corporates, and any of their successors or permitted assigns; and
  • person includes organisations;
  • we or us means the Department of Transport and Major Infrastructure; and
  • you means the individual who is using the DTMI website.

2.2 Who these Terms of Use apply to

These Terms of Use apply to individuals and organisations who access and use the DTMI website and any associated software and third-party technologies used by the website (collectively referred to as the DTMI website).

In the context of you using the DTMI website, these Terms of Use apply to:

  • you – the individual (or organisation) who uses the DTMI website; and
  • the Department of Transport and Major Infrastructure (also called we or us)

By accessing or using the DTMI website, you are agreeing to these Terms of Use. 

Any person using the DTMI website for an organisation is agreeing to these Terms of Use on behalf of that organisation – and represents and warrants that the person can (and is authorised) to do so.

2.3 If you don’t agree to all these Terms of Use

If you don't agree to all these Terms of Use, then do not access or use the DTMI website.

You can still interact with the Department of Transport and Major Infrastructure in other ways (for example, over the counter, by mail, telephone and email). Contact us on info@transport.wa.gov.au for more information.

2.4 Changes to Terms of Use

These Terms of Use may only be varied by the Department of Transport and Major Infrastructure. The Department of Transport and Major Infrastructure may, at any time and at its absolute discretion, vary these Terms of Use. If these Terms of Use are changed, we will state this on the relevant page on the DTMI website by using the words to indicate the last time that page was updated.

If you don't agree with the changes, then do not continue to use the DTMI website. If you continue to use the DTMI website, the changed Terms of Use will apply from the time they were changed. The changed Terms of Use will replace any previous DTMI website Terms of Use.

2.5 DoTDirect

When you click on a link for a service while using the DTMI website it may take you to the DoTDirect website (i.e. when the website address in the browser window includes the words ‘online.transport.wa.gov.au’).

The DoTDirect website will have its own terms for the use of the parts of that website beyond the webpage that gives you the option of logging in as at DoTDirect user or registering as one.  Those terms of use will be accessible from those parts of the DoTDirect website and you must comply with those terms of use when accessing those parts of that site.

2.6 Privacy

By using the DTMI website, you agree to the collection, use, storage and disclosure of your information, as set out in the DTMI website’s Privacy Statement. You also agree that we can monitor and review the activities of DTMI website users in the way described in the DTMI website’s Privacy Statement.

For clarity, only anonymous information is collected by these tools.  No identifiable personal data is collected unless the visitor voluntarily provides it.

2.7 We may change or withdraw the DTMI website

The Department of Transport and Major Infrastructure may, at any time, and without notice or liability to you:

  • change the DTMI website (including its content and how it works);
  • change how and when the DTMI website is available; or
  • suspend or discontinue the DTMI website (in whole or in part).

2.8 We can cancel your access to the DTMI website

The Department of Transport and Major Infrastructure may, at any time, and without notice or liability to you:

  • terminate, suspend, restrict or disable your access to or use of the DTMI website; or
  • change who can use the DTMI website.

This could be because you do not comply with these Terms of Use or with your legal obligations – or it could be for any other reason, including reasons relating to the Department of Transport and Major Infrastructure's internal operations.

If your access to the DTMI website is terminated or suspended, you can still interact with the Department of Transport and Major Infrastructure in other ways (for example, over the counter, by mail, telephone, and email). Contact us on info@transport.wa.gov.au for more information.

3. Using the DTMI website

3.1 Use the DTMI website only for interacting with the Dept of Transport

You must use the DTMI website in accordance with these Terms of Use solely for lawful purposes and to interact with the Department of Transport and Major Infrastructure.

3.2 Don't use the DTMI website for other things

You must not use the DTMI website for any other reason. You must not use the DTMI website in any way other than as set out in these Terms of Use. For example, you must not:

  • resell or make the DTMI website or any part of it available to any third party, or otherwise commercially exploit the DTMI website;
  • decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying algorithms on any part of the DTMI website or the technology they use (or attempt to do any of these);
  • frame or mirror any part of the DTMI website, or delete any attributions or legal or proprietary notices on the DTMI website (or attempt to do any of these);
  • monitor or copy the DTMI website;
  • change, translate or otherwise create derivate works of the DTMI website;
  • use any software (like bots, scraper tools etc) to access, monitor or copy the DTMI website; and
  • use the DTMI website or its contents to build or inform a competitive product service.

3.3 Using the DTMI website in the right way

You must:

  • security measures: not attempt to bypass or undermine any security measures in respect of the DTMI website or any technology they use;
  • no automation: not access or use the DTMI website using automated means (whether or not including the use of bots or artificial intelligence);
  • no harming the system: not use (or misuse) the DTMI website in any way that may impair the functionality of the underlying systems or technology used by the DTMI website or impair the ability of any other user to access or use the DTMI website;
  • no harming others: not use the DTMI website in a way that violates anyone else's rights (including intellectual property rights) or privacy, or is objectionable, defamatory, malicious or misleading, or encourages unlawful conduct;
  • no avoiding payment: not use the DTMI website in a manner that does, or is designed to, avoid paying required fees and charges for Department of Transport and Major Infrastructure services;
  • no unauthorised access: not attempt to view, access or copy any material or data that you are not allowed to access – or any material or data that you don't need in order to use the DTMI website in accordance with these Terms of Use; and
  • laws and policy: comply with applicable laws, regulations and Department of Transport and Major Infrastructure usage policies that are in force when you access the DTMI website.

4. Limitations of the DTMI website

4.1 Disclaimer

Information is presented on the DTMI website for the benefit of the public, other government agencies and advisors. We take reasonable efforts to ensure the accuracy, currency and reliability of the information on the DTMI website. However, we do not guarantee its accuracy – for example, changes in circumstances after publication may impact its currency and relevance.

4.2 No warranties other than those required by law

The DTMI website is provided 'as is' and 'as available'.  Except as required by law, the Department of Transport and Major Infrastructure does not make any claims (and hereby disclaim any warranties) relating to:

  • quality, performance or fitness for any particular purpose of the DTMI website;
  • accuracy, reliability or use without interruption, of the DTMI website;
  • non-infringement of third-party rights (including intellectual property rights); or
  • anything else to do with the DTMI website or any associated services.
  • Nothing that we say or write creates any warranties in respect of the DTMI website.

If there are any service quality standards (such as service level agreements) for the DTMI website then these represent only a non-binding target that the Department of Transport and Major Infrastructure may work towards. They are not a representation, warranty or commitment in respect of the DTMI website (including in respect of their quality or availability).

See also clause 6.

4.3 Errors and interruptions

The Department of Transport and Major Infrastructure is not responsible for:

  • making sure DTMI website is error free;
  • ensuring any defects with DTMI website will be fixed; or
  • ensuring that you have continuous access to DTMI website.

4.4 Third party technologies

The DTMI website uses technology and services that are provided by third parties. The technology and services may not always work as expected. As with the other aspects of the DTMI website, the Department of Transport and Major Infrastructure is not responsible for the operation of those technologies and services, or for making sure they are error-free.

5. Optimal browsing experience

To ensure the best possible experience on our website, we recommend using modern web browsers. Our site is built on Kentico Xperience 13, which leverages the latest web technologies to provide a smooth and secure browsing experience. For optimal performance, we suggest using one of the following desktop or mobile browsers:

  • Google Chrome: Version 113 or later
  • Mozilla Firefox: Version 112 or later
  • Microsoft Edge: Version 113 or later
  • Safari: Version 16 or later

While we recommend using the latest versions for the best experience, the following older versions from 2020-2021 are also compatible:

  • Google Chrome: Versions 80 to 96
  • Mozilla Firefox: Versions 72 to 95
  • Microsoft Edge: Versions 80 to 96
  • Safari: Versions 13.1 to 15.2

Using outdated browsers may result in reduced functionality and display issues. 

6. Limitations on our liability to you

5.1 No liability

The Department of Transport and Major Infrastructure, subject to relevant laws and Department of Transport and Major Infrastructure policies, will take all reasonable precautions to protect and safeguard information (including personal information and confidential information) from unauthorised access or disclosure or other misuse or loss. However, if any unauthorised access or disclosure or other misuse or loss to, or disclosure of, this information occurs (whether through the DTMI website or otherwise), none of the Department of Transport and Major Infrastructure, the State of Western Australia and their respective service providers will be liable for any loss or damage, directly or indirectly, suffered by any person.

5.2 Use of the DTMI website is at your own risk

If the DTMI website is defective, you won't be reimbursed for any costs fixing any damage or loss arising from it or your use of it.

5.3 Other links, translation and automated services

In addition, we take no responsibility for:

  • your use of external (non-Department of Transport and Major Infrastructure) sites that might be linked to (or through) the DTMI website; or
  • any automated translation or other automated services you use in connection with your use of the DTMI website.

5.4 We are not liable for loss

None of the Department of Transport and Major Infrastructure, the State of Western Australia, and their respective service providers will be liable for personal injury, or for any loss or damages whatsoever (including incidental, special, indirect or consequential damages) including, without limitation:

  • loss or corruption of data or damage to any technology;
  • loss of profits or income, loss of opportunity;
  • interruption to your business or delay to any activity; or
  • any other loss or cost,

arising out of or related to your use of (or inability to use) the DTMI website, or any unauthorised use of the DTMI website, however caused, and whether arising under contract, tort, statute or otherwise, and even if you have advised the Department of Transport and Major Infrastructure of the possibility of such loss or cost.

6. Your rights at law

Some jurisdictions give you rights at law, including statutory warranties, that can't be limited or excluded – and so some of the above limitations might not apply to you. In that case, they apply only to the maximum extent permitted by law.

7. Your liability to us

You are responsible for and indemnify the Department of Transport and Major Infrastructure, the State of Western Australia and their respective service providers against any loss or damage to any person arising from: 

  • any breach of these Terms of Use; or
  • any wilful negligent or unlawful act or omission by you;
  • in relation to or in the course of your use of the DTMI website.

Your responsibility for actions or omissions will continue despite you ceasing to use the DTMI website or having been denied access to the DTMI website.

8. Intellectual property rights

The Department of Transport and Major Infrastructure, the State of Western Australia or their respective service providers own all rights in the DTMI website and the technology it uses.

You have a licence to use these for the sole purpose of using the DTMI website to access information about Department of Transport and Major Infrastructure services, and linking to those services.  You may copy, distribute, display, download or print the material on this website for your own personal use, for non-commercial educational purposes or for non-commercial use within your organisation, provided you attribute the source of the information and reference any copyright or licence conditions.

Apart from any fair dealing for the purposes of private study, research, criticism or review, as permitted under the provisions of the Copyright Act 1968, or where different copyright terms are expressly stated, no part may be reproduced or re-used for any commercial purposes whatsoever without prior written permission of the State of Western Australia.

Where the work is not owned by the Department of Transport and Major Infrastructure, please contact the original copyright holder.

The Department of Transport and Major Infrastructure reserves all rights in and to the DTMI website (including in respect of technology, trade marks and branding) that are not expressly granted to you under this licence. You agree not to challenge or dispute those reserved rights.

If you provide us any feedback about the DTMI website, we may use and disclose your feedback without any obligation to you. We own all rights in anything created as a result of that feedback (including any changes to the DTMI website).

9. Applicable law and interpretation

These Terms of Use are governed by and interpreted in accordance with the laws of Western Australia, and the courts of Western Australia will have exclusive jurisdiction in respect of any dispute which may arise.

10. Severance

If any part of these Terms of Use is illegal, unenforceable, or invalid, that part is deemed to be changed as required so that it is no longer illegal, unenforceable, or invalid, and the remaining parts of these Terms of Use remain in full effect. Our failure or delay in enforcing these Terms of Use is not a waiver of our right to do so later.

11. Images of people now deceased

The Department of Transport and Major Infrastructure is aware that many Aboriginal people and Torres Strait Islanders are offended by the depiction of deceased members of their communities. While we have made every effort to ensure that only pictures of Aboriginal people and Torres Strait Islanders still living are used on this website, visitors to the website are warned that it may contain images of people now deceased. Please let us know if you know of the death of any Aboriginal or Torres Strait Islander person depicted on this website.

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