Our phone and online services including payments, rego check, PDA bookings and changing your address will be offline Sunday 7 September, 8am to 12pm. Subject to change without further notice. We apologise for any inconvenience.
Find out about your rights as a passenger, including what your options are, how to spot an authorised on-demand booking service and tips to stay safe.
Check your on-demand transport provider is authorised
Check the authorisation status of your driver or on-demand booking service at any time using the Department of Transport and Major Infrastructure’s (DTMI) online look-ups.
Transport for people with disability
Information for people with disability, including taxi identification for people with vision impairment, travelling with an assistance animal, travelling with a wheelchair or mobility device and more.
Travel subsidies
Find out about the various travel subsidies and schemes available to students, pensioners and people with disability.
