Our phone and online services including payments, rego check, PDA bookings and changing your address will be offline Sunday 28 September, 8am to 12pm. Subject to change without further notice. We apologise for any inconvenience.
Find out about your rights as a passenger, including what your options are, how to spot an authorised on-demand booking service and tips to stay safe.
Check your on-demand transport provider is authorised
Check the authorisation status of your driver or on-demand booking service at any time using the Department of Transport and Major Infrastructure’s (DTMI) online look-ups.
Transport for people with disability
Information for people with disability, including taxi identification for people with vision impairment, travelling with an assistance animal, travelling with a wheelchair or mobility device and more.
Travel subsidies
Find out about the various travel subsidies and schemes available to students, pensioners and people with disability.
