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PTSS for drivers

This section provides guidance for passenger transport drivers about their PTSS responsibilities and how to safely transport people with disability.

The Passenger Transport Subsidy Scheme (PTSS) replaces the Taxi User Subsidy Scheme (TUSS) from 1 March 2025.

PTSS is a subsidy available to eligible people with disability travelling in on-demand rank or hail (taxi) vehicles.

From 1 March 2025, all taxi drivers in WA should be prepared to accept PTSS. 

There will be a transition period between 1 March and 30 September 2025, where TUSS cards and vouchers must continue to be accepted by taxi drivers.

More in this section:



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 PTSS responsibilities for drivers

This page outlines PTSS responsibilities for taxi drivers in WA.

 PTSS payments for drivers

DoT will validate all PTSS journeys and pay the subsidy and any co-payment amounts to the ODBS associated with the journey.

 PTSS mobile app

Find out about the Passenger Transport Subsidy Scheme (PTSS) mobile app.

 Transporting people with disability

This page includes information for drivers about working with people with disability, including driver training and responsibilities, assistance animals and safely transporting mobility devices.

 How to accept TUSS vouchers

Read this page to find out how to correctly accept and complete TUSS vouchers and submit them for payment.
Page last updated: Thu Feb 27 2025 5:08:18 PM