Identity requirements for existing customers and other transactions

Find out which documents you need to provide to confirm your identity for transactions, such as licensing or transferring a vehicle.

When completing a transaction with us you may need to provide a combination of primary and secondary identity documents to confirm your identity. 

Even if you have completed a transaction with us before, we must confirm your identity before we can access your record on our system. 

The type and number of documents you need to provide will depend on the transaction or service.

Check the details on the relevant application form for more information.

The documents you provide must be originals. We cannot accept laminated or photocopied documents, or photos of the document.

The name on all of your documents must be the same, or you must provide evidence of your change of name that clearly shows the link between your birth name and current name. For example, a marriage certificate or name change certificate.

Primary identification examples

  • Australian passport which has not expired for more than 2 years
  • Western Australian photographic licence which has not expired by more than 5 years
  • Interstate driverís licence or learnerís permit card not issued in WA that displays the holderís photo and signature (This document must be current or not have expired by more than 2 years)
  • Original copy of a birth certificate (not an extract) Ė if an overseas birth certificate is not in English, it must be accompanied by an official English translation
  • Current Document of Identity issued by the Department of Foreign Affairs and Trade
  • Consular photo identity card issued by the Department of Foreign Affairs and Trade
  • Australian citizenship or naturalisation document or immigration papers issued the Department of Home Affairs (DOHA)
  • Australian Migration Status (AMS) Immicard issued by DOHA
  • Evidence of Immigration Status (EIS) ImmiCard issued by DHA
  • Permanent Residence Evidence (PRE) ImmiCard issued by DHA prior to 1 July 2017
  • Residence Determination ImmiCard (RDI) issued by DHA prior to 1 July 2017
  • Current overseas passport
  • Western Australian Photo Card
  • Western Australian Proof of Age card 
  • Western Australian plasticised Learnerís Permit which has not expired by more than 2 years
  • Western Australian plasticised Extraordinary licence card which has not expired by more than 2 years
  • Western Australian Photographic Firearms identification card
  • Interstate Proof of Identity card, Photo card or Evidence of age card
  • Industry Authority Card (QLD).

Secondary identification examples

  • State or Federal Government employee photo identity card
  • Current entitlement card issued by a Federal Government Department (e.g. a card. Medicare card, Centrelink Basics Card)
  • Current credit card or ATM card from a financial institution
  • Passbook or account statement from a financial institution not more than 12 months old
  • Telephone, gas or electricity account not more than six months old
  • Water or local rates notice or land valuation notice not more than 2 years old
  • Evidence of electoral enrolment not more than 2 years old
  • Certificate or statement of accomplishment or enrolment from a recognised educational institution, such as an Australian university, TAFE or school
  • A letter from the principal of a recognised educational institution not more than 12 months old
  • Centrelink Pensioner Concession Card
  • Centrelink Health Care Card
  • Centrelink Commonwealth Seniors Health Card
  • Department of Veteran Affairs pensioner concession card
  • Armed Services discharge papers not more than 12 months old
  • Current photographic Australian Police identification card
  • Current photographic Australian Defence Force identification card
  • Current vehicle licence (WA only)
  • Current working with Children Card (WA Only)
  • Current High Risk Work Card issued by Worksafe
  • Marine Security Identity Card
  • Department of Veteran Affairs repatriation health care card
  • Current Australian issued security guard/crowd control licence
  • Current residential tenancy agreement
  • WA Recreational Skippers Ticket
  • Marine Licence Indicator Card
  • WA Photographic student identity card
  • Current High Risk Work Card issued by Worksafe
  • Dangerous Goods Security Card
  • Aviation Security Identification Card
  • WA Seniors Card
  • Keypass cards (Australian issued)
  • Name Change Certificate / Divorce Papers / Marriage Certificate issued by Australian Registry of Births, Deaths and Marriages
  • Original ATO Tax File Number Letter
  • Original ATO Tax Notice of Assessment Letter.

Privacy considerations

Your driverís licence information, photograph, and vehicle licence information may be used, or disclosed to a third party, where authorised under the Road Traffic (Administration) Act 2008, Commonwealth law or in compliance with a court order issued within Australia.

Your personal details may also be disclosed to other driver licensing authorities to assess your application or verify any information you have provided.

Page last updated: Wed Aug 30 2023 4:53:59 PM