Welcome to DoTBot, an AI chatbot that the Department of Transport (DoT) is trialling.

DoTBot is designed to answer your questions and help you find information on our website.

Its answers are not legal advice or substitutes for professional advice.

By opening the chatbot you are agreeing to these terms:

  1. DoT cannot guarantee that the information provided by the AI chatbot is error free, complete, and appropriate for your purposes.

  2. You will verify any responses it provides before relying on it.

  3. DoT accepts no liability for any loss, damage or injury resulting from any person's use of the chatbot or reliance on its information.

  4. The chatbot may collect personal information for improving the user experience (see DoT's Privacy Policy). Please avoid sharing Personally Identifiable Information when using this chatbot.

Close
Open DoTBot

My identity

Change of address, personal details, obtain a photo card, get your photo taken. Proof of identity requirements.

More in this section:



Show all

 Identity security

What to do if your driver’s licence or learner’s permit has been compromised in a data breach.

 Change my address

Find out how to update your address with the Department of Transport (DoT).

 Change my gender record

Find out how you can update your gender information with the Department of Transport (DoT).

 Change my name

If you’ve changed your name, you need to let us know. Find out how to update your personal details with the Department of Transport (DoT).

 Get my photo taken

Find out where to get your photo and signature recorded for your Western Australian (WA) driver's licence.

 WA Photo Card

Find out how to obtain a WA Photo Card or order a replacement.

 Proof of identity

Find out how to prove your identity to complete a transaction, such as applying for a driver’s licence.
Page last updated: Mon Sep 18 2023 12:38:31 PM