Driver and Vehicle Industry Dashboard

Authorised ODBSs are given automatic access to the DVID via their DoTDirect account.

Private individuals, associated or unauthorised ODBSs cannot access the DVID.

Non-ODBS members of the passenger transport industry may apply for special access to the DVID if they are deemed to have an approved business need – see Applying for access to the DVID as a non-ODBS below for more details.

For more information about how the Department of Transport (DoT) uses your information in relation to the passenger transport industry, visit Your data privacy.

To access the DVID, follow the below steps.

1. Log into your DoTDirect account and select the DoTDirect profile for your authorised ODBS.
2. Once your ODBS account profile has opened, select “On-demand Transport” at the top of the screen, then select “Driver and Vehicle Industry Dashboard” from the drop-down menu.
3. You can now either select the “Driver Dashboard” or the “Vehicle Dashboard”.

You must adhere to the terms and conditions displayed when you open the Driver or Vehicle Dashboard. The terms and conditions relate to confidentiality and usage of the information contained in the DVID. Failure to comply with the terms and conditions may attract fines of up to $12,000 or up to 12 months imprisonment. 

A detailed user guide on how to access and use the DVID is available below.

To add a driver to your list of subscribed drivers on DVID, you will need their:

• driver’s licence number;
• surname; and
• date of birth.

You can add drivers in two ways:

• on a single-entry basis using the above details; or 
• upload a CSV file containing the details for multiple drivers. 

Use the DVID: Driver dashboard template CSV file below to upload multiple drivers to the dashboard. 

Note: the CSV file must be properly formatted. The field names must not be changed, otherwise an error will be produced.

Read the Driver and Vehicle Industry Dashboard (DVID) user guide for more information.

To add vehicles to your dashboard, you need the vehicle plate number. You can also add the VIN/chassis if you have it available. 

You can add vehicles in two way:

• on a single-entry basis using the above details; or
• upload a CSV file containing details for multiple vehicles. 

Use the DVID: Vehicle dashboard template CSV file below to upload multiple vehicles to the dashboard. 

Note: the CSV file must be properly formatted. The field names must not be changed, otherwise an error will be produced.

Read the Driver and Vehicle Industry Dashboard (DVID) user guide for more information.

Once you have added all the drivers and vehicles you dispatch work to, you can use the DVID to export details about: 

• drivers and vehicles;
• authorisation status and categories;
• vehicle defect status; and
• time last checked in the DVID.

This information will be exported as a CSV file – check the files below for examples.

The DVID will check the PTD authorisation status of your uploaded drivers, and provides indicators to show the result of the completed check. It does not provide details of the reason for ineligibility.

Driver dashboard result indicators

A GREEN indicator means that there have been no eligibility issues identified with the person’s PTD authorisation.

A RED indicator means that there may be an issue with the person’s PTD authorisation that requires further investigation. This may include asking a driver for information or evidence about their driving record, driver’s licence status, PTD authorisation status, or criminal charge and conviction history to help determine whether they should allow the person to drive for them.

A YELLOW indicator means that the details entered do not match those in the Department of Transport databases or the person does not have a WA driver’s licence.

The DVID provides indicators to show the status of a PTV authorisation. 

Vehicle dashboard result indicators

Vehicle defect status

A GREEN indicator means that the vehicle does not have a current defect notice.

A RED indicator means that the vehicle may have a current defect notice that requires further investigation. 

A YELLOW indicator means that the details entered do not match those in the Department of Transport databases or the vehicle is not licenced in WA.

PTV authorisation status

A GREEN indicator means that there have been no eligibility issues identified with the PTV authorisation.

A RED indicator means that there may be an issue with the PTV authorisation that requires further investigation. There are many possible reasons for this including:

• the vehicle does not have a valid vehicle licence (expired, suspended, cancelled); and
• the vehicle does not have a valid PTV authorisation (expired, suspended, cancelled).

Service providers should take immediate action to ensure the vehicle is not operating when they see a red indicator. This may include asking a PTV authorisation holder for information or evidence about their vehicle licence status and PTV authorisation status to help determine whether they should allow the vehicle to operate for them.

A YELLOW indicator means that the details entered do not match those in the Department of Transport databases or the vehicle is not licenced in WA.

Non-ODBS members of the passenger transport industry may benefit from using the DVID to meet their safety duties.

Any organisation recognised as being a legal entity (such a company, body corporate or public body), that is providing a passenger transport service, can apply to DoT for access to the DVID as a non-ODBS authorised entity. 

To apply for access to the DVID as a non-ODBS authorised entity, please contact On-demand Transport by:

• email at ondemandtransport@transport.wa.gov.au;
• or phone 1300 660 147.

Non-ODBS authorised entities must outline the measures they have or will put in place to ensure:

• access to the DVID is restricted to relevant people within their organisation; and 
• the confidentiality of information provided through the DVID will be maintained.

Applications will be assessed on a case-by-case basis by On-demand Transport, and entities will be contacted with the outcome of their application.

Note: the entity must have a DoTDirect account linked to the organisation applying for DVID access. 

Passenger transport web services provide access to the same information as the DVID, but allow ODBSs to integrate this data with their own digital systems (such as dispatch software).

Read more on Passenger transport web services.

DVID Application Programming Interface (API) consultation

In September 2021, DoT invited ODBSs to participate in consultation on the development of an Application Programming Interface (API) for driver and vehicle information. 

33 ODBSs participated in the API development consultation, providing valuable feedback which assisted in the development of DoT’s passenger transport web services. 

The consultation paper provided to participants can be found below.