Welcome to DoTBot, an AI chatbot that the Department of Transport (DoT) is trialling.

DoTBot is designed to answer your questions and help you find information on our website.

Its answers are not legal advice or substitutes for professional advice.

By opening the chatbot you are agreeing to these terms:

  1. DoT cannot guarantee that the information provided by the AI chatbot is error free, complete, and appropriate for your purposes.

  2. You will verify any responses it provides before relying on it.

  3. DoT accepts no liability for any loss, damage or injury resulting from any person's use of the chatbot or reliance on its information.

  4. The chatbot may collect personal information for improving the user experience (see DoT's Privacy Policy). Please avoid sharing Personally Identifiable Information when using this chatbot.

Close
Open DoTBot

Passenger Transport Subsidy Scheme (PTSS)

The Passenger Transport Subsidy Scheme (PTSS) is a subsidy available to eligible people with disability travelling in on-demand rank or hail (taxi) vehicles. PTSS participants can receive up to 75% off eligible taxi fares.

The Passenger Transport Subsidy Scheme (PTSS) replaces the Taxi User Subsidy Scheme (TUSS) from 1 March 2025.

More in this section:



Show all

 Passenger Transport Subsidy Scheme Guidelines

This page outlines the Passenger Transport Subsidy Scheme Guidelines for Industry and Passenger Transport Subsidy Scheme Guidelines for Participants.

 Apply for PTSS

Read this page for information about PTSS eligibility requirements and how to apply.

 PTSS for participants

This section provides information for Passenger Transport Subsidy Scheme (PTSS) participants, including managing your participation and how to catch a subsidised journey.

 PTSS for drivers

This section provides guidance for passenger transport drivers about their PTSS responsibilities and how to safely transport people with disability.

 PTSS for on-demand booking services

This section includes information for on-demand booking services (ODBSs) about their PTSS responsibilities, including payments and journey data submissions.

 About the TUSS reform

The Taxi User Subsidy Scheme (TUSS) is being modernised by the WA Government. Read this page for information about what’s changing and how to stay up to date.
Page last updated: Fri Feb 28 2025 3:56:02 PM