Passenger transport web services

Passenger transport web services allow authorised on-demand booking services (ODBSs) to access passenger transport vehicle (PTV) and passenger transport driver (PTD) authorisation status data to integrate with their own applications. 

There are two passenger transport web services available to authorised ODBSs (and other authorised entities).

• The PTD dashboard allows authorised users check the PTD authorisation status of a person.
• The PTV dashboard allows authorised users to check the PTV authorisation status of a vehicle.

For example, as an ODBS you could use the web services to automatically check that your drivers and vehicles are authorised when a driver logs on for a shift. 

There is no charge from the Department of Transport (DoT) to access and use the web services – they are an extension of the service already provided through the Driver and Vehicle Industry Dashboard.

The Driver and Vehicle Industry Dashboard (DVID) is an online portal that allows authorised ODBSs (and other authorised entities) to view authorisation details about passenger transport drivers and vehicles they dispatch work to.

The DVID portal is accessible through the ODBS’s DoTDirect account, with drivers and vehicles added either:

• on a single-entry basis; or
• by uploading a CSV file containing details for multiple entries.

The passenger transport web services provide access to the same information but allow ODBSs to query authorisation status data through their own digital systems (such as dispatch software).

Note: the DVID will remain available to all ODBSs and other authorised entities who do not wish to use the passenger transport web services.

Read more about the DVID.

While passenger transport web services are available to all authorised ODBSs (and other authorised entities), ODBSs must have or develop their own digital solutions to access the web services, that are fully owned and supported by the ODBS.

This means utilising software developers or similar technical experts. 

DoT is unable to develop or provide IT support for your own digital solutions.

Your software developers or other technical staff should consult the Passenger transport web services OpenAPI specification file (below) for detailed information – to download this file, please right-click the below link and select "Save link as". For any queries, please email On-demand Transport at ondemandtransport@transport.wa.gov.au

The Passenger transport web services user guide (below) provides detailed instructions about:

• how to get access to passenger transport web services; and 
• what to do if your credentials are misplaced or forgotten.

As outlined above, ODBSs and other authorised entities should work with their own software developers to access the web services.

Before you access the web services, it is essential to read and understand the Terms and conditions outlined in the section below – you will be required to accept these when you request access.

For any queries, please email On-demand Transport at ondemandtransport@transport.wa.gov.au

Use of the passenger transport web services is subject to terms and conditions. 

When requesting access to passenger transport web services via DoTDirect, you will be asked to confirm that you have read, understood and agreed to the terms and conditions below before submitting your request. 

Failure to comply with the terms and conditions may result in withdrawal of your access to some or all DoT web services. 

Special Conditions for Transport (Road Passenger Services) Act 2018 Disclosure of Driver and Vehicle authorisation information

1. The conditions below apply in addition to the general conditions on this Department’s website and the specific conditions that apply to DoTDirect accounts. 
2. By seeking access to Passenger Transport Driver information and Passenger Transport Vehicle information, you accept the conditions referred to above and those set out below.
3. This information is disclosed under sections 153 and 154 of the Transport (Road Passenger Services) Act 2018 (‘the Act’) and regulation 145 of The Transport (Road Passenger Services) Regulations 2020.
4. The information now disclosed is provided for the sole purpose of the recipient complying with the recipient’s obligations under the Act.
5. The recipient undertakes not to use the information disclosed for any purpose except in compliance with the Act and expressly undertakes not to use such information for any other or any anti-competitive or related purpose.
6. The recipient indemnifies the Department of Transport for any breach of such undertaking.  Such indemnity includes all or any loss incurred by this Department including consequential loss and costs of any kind in investigating and enforcing such breach or in relying upon this indemnity.

Other terms and conditions 

To access OdT web services, you must also agree to meet the following conditions:

• General conditions of using the Department of Transport website.
• DoTDirect Terms and Conditions.