Wheelchair accessible vehicles

This page includes information about vehicles equipped with modifications to provide safe on-demand transport services for people seated in wheelchairs.

Are you a passenger transport driver? Visit Transporting people with disability for more information about working with passengers with disability and your responsibilities under the Taxi User Subsidy Scheme.

What are wheelchair accessible vehicles (WAVs)?

Wheelchair accessible vehicles (WAVs) are on-demand passenger transport vehicles that are used to transport people with disability, and any mobility aids they may use (including wheelchairs). 

WAVs require specific vehicle modifications to safely transport passengers with disability this may include wheelchair ramps, hoists and other tiedown or restraint equipment. Read the WAV standards and modifications section below to find out the technical requirements.

WAVs are not designed to carry or load/unload passengers while they are seated on a mobility scooter (gopher), and it is unsafe to do so. Read more about working with mobility aids and devices.

WAVs can carry all types of taxi passengers but are obliged by law to give priority to passengers in wheelchairs.

Please note: people who use wheelchairs may still be able to access taxi services in conventional vehicles, depending on their accessibility needs.

  Wheelchair accessible vehicle (WAV) modifications

A wheelchair accessible vehicle used to provide an on-demand passenger transport service must comply with:

  1. AS/NZS 3856.1:1998, Hoists and ramps for people with disabilities Vehicle mounted, Part 1: Product requirements;
  2. AS/NZS 3856.2:1998, Hoists and ramps for people with disabilities Vehicle mounted, Part 2: Installation requirements;
  3. AS/NZS 10542.1:2015, Technical systems and aids for people with disability Wheelchair tiedown and occupant-restraint systems, Part 1: Requirements and test methods for all systems; and
  4. The provisions of Part 9 of the Disability Standards for Accessible Public Transport 2002 as they apply to taxis.

The Standards can be found at Disability Standards for Accessible Public Transport.

The installation of hoists, ramps, tiedowns and occupant-restraint systems are complex vehicle modifications which require approval. Details how to seek approval can be found on the Modify or construct a vehicle page. 

  Wheelchair Accessible Vehicle Modification Grant 2022-23

To help increase accessible transport options for people with disability, the Department of Transport (DoT) provides grants of up to $20,000 to assist eligible operators with the cost of installing a wheelchair hoist and restraint systems in a wheelchair accessible on-demand rank or hail (taxi) vehicle.

Expressions of interest (EOIs) for the WAVMG for 2022-23 have now closed.

The grant process is now proceeding with those whose EOI met the eligibility criteria.

The industry will be advised when the EOI recommences. 

Regional Wheelchair Accessible Vehicle Taxi Service Grant Scheme

To help ensure that regional Wheelchair Accessible (WAV) taxi services can be provided where sufficient demand exists, the State Government has committed to an increased budget of $1.5M over four years to:

  • introduce a new Regional WAV Taxi Service Grant; and 
  • improve the established WAV Modification Grant, increasing the grant amount from $15,000 to $20,000. 

About the Regional WAV Taxi Service Grants

There will be two types of Regional WAV Taxi Service Grant:

  • Grants of up $65,000 to support the establishment of new taxi services where none exists.
  • Grants of up to $45,000 to support existing WAV taxi service providers to replace an ageing WAV taxi or purchase an additional WAV taxi vehicle to meet demand. 

$260,000 will be dedicated per annum (for four years) towards Regional WAV Taxi Service Grants.

DoT will communicate important updates through regular industry newsletters.

Grants to be piloted in Broome

Broome has been chosen to pilot the Regional WAV Taxi Service Grant Scheme due to its lack of an existing WAV taxi service and its popularity as a tourism destination.

The Department of Transport (DoT) will begin stakeholder engagement in Broome from September 2022 to confirm the demand and feasibility for a WAV taxi service, followed by an Expression of Interest process to award the grants. 

Outcomes from the pilot will be used to inform the roll-out of the grants to other regions, with priority given to towns without a current WAV taxi service and where demand shows a sustainable service could operate.

If you are interested in the Regional WAV Taxi Service Grant and are currently outside of Broome, please email us at ondemandtransport@transport.wa.gov.au.

External Link Media statement: Boost for wheelchair accessible taxi services around the State
External Link Media statement: Broome to pilot new regional wheelchair accessible taxi grants
Page last updated: Wed Sep 21 2022 2:00:55 PM