DoT Alert Us

The DoT Alert Us phone and email contact has been established to provide an avenue for DoT customers and members of the community to report suspicious, unethical or corrupt behaviour relating to a: 

• driver
• vehicle
• person's identity
• person employed by DoT 
• business, employer or organisation DoT undertakes business with; and/or,
• DoT service or business activity.

You can report suspicious, unethical or corrupt behaviour using the 'DoT Alert Us' email address, telephone number or mail. You may remain anonymous.

If your enquiry does not relate to suspicious, unethical or corrupt behaviour, use our online enquiry form.

Before making your report please consider the below points.

• Whether you want to remain anonymous.
• Types of offences in which DoT is interested.
• Information relating to the incident which DoT will find useful.
• Whether you have supporting documents, screenshots and/or photographs.
• If any of the information is best provided to another authority.
• What DoT will do with the information you report.
• If you suspect a third party has gained unauthorised access to your DoTDirect account and it is now compromised, the following steps can be taken to recover the account: 
  • Change your DoTDirect password (and the password of any other accounts that share the same password as DoTDirect.
  • Enable two-factor authentication.
  • Check for suspicious activity in DoTDirect (such as vehicle transfers).
  • Report the incident to DoT through DoT Alert Us
  • Call the myGovID support line if DoTDirect was accessed using a myGovID digital identity. 

DoTDirect contains a range of personal information. If your account is compromised, you may be at higher risk of identity fraud and spam. For further support, you can contact IDCARE, Australia’s national identity and cyber support community service. IDCARE have expert Case Managers who can work with customers in addressing concerns in relation to personal information risks and any instances where information may have been misused. IDCARE’s services are free of charge. 

Issues relating to Motor Vehicle Dealers and fraud, traffic offences or criminal activities should not be reported through DoT Alert Us - please see section below What DoT does with the information you provide - and refer to 'Information that should be provided to other authorities'.

You can submit a report through the following methods:

All reports we receive are acted on, so there is no need to send us further copies of the same report. For privacy reasons, no information can be provided to you on the progress or outcome of our investigations.

Sometimes the information we are provided is too general to investigate, however it can still help us to identify fraud trends, high-risk activities and issues that should be monitored.

We only collect information relevant for the investigation of matters relating to Western Australian legislation dealing with DoT services.