Family and Domestic Violence

DoTDirect is the easiest way to manage your driver’s licence, vehicles and address. If you are able to, we strongly recommend setting up a DoTDirect account.

In DoTDirect, you can:

• Order a replacement driver’s licence
• Protect your account with two-factor authentication (2FA) linked to your personal mobile phone.
• Change your password to keep your account secure.
• Block your driver’s licence details so they can’t be used in potentially fraudulent activity (such as taking out credit cards or loans in your name).
• Change your physical and postal address so any mail you receive can be sent to your new location.
• Choose digital billing to receive your vehicle registration or driver’s licence invoices directly to your personal email inbox. 
• Opt for 1-, 3- or 6-month payment options on your vehicle registration. (1-month payments are only available as a direct debit option.)

If you need to close your current DoTDirect account due to family or domestic violence and someone else has access to it, please call 13 11 56 or visit us at a DVS centre. We can assist with creating a new account.

If you visit us at a DVS centre, you will need to prove your identity. You will need your driver’s licence and 1 or 2 other forms of ID to prove your identity.

If you do not have access to your driver's licence card and have a DoTDirect account, you can request a replacement licence through your DoTDirect account. 

If you don't have a DoTDirect account and no longer have access to ID such as your driver's licence or WA photo card, please call us on 13 11 56 or visit us at a DVS centre to speak with our team.

We are committed to helping you reapply for these documents.

Depending on your circumstances, you may be eligible for a concession on your driver’s licence, vehicle registration and WA photo card fees.

These are common pension concessions available through Services Australia (Centrelink):

• JobSeeker Payment (JS)
• Parenting Payment Single (PPS)
• Carer Payment (CAR)
• Disability Support Payment (DSP). 

If you are eligible, Services Australia will identify the appropriate concession type for you. A blue pension card will then be sent to you.
 
When you receive your concession from Services Australia, visit us at a DVS centre or submit an application for concession (C1 form) to have the concession applied. 

• If you visit us, you will need original primary and secondary proof of identity and present your concession card or your Centrelink digital wallet.
• If you post your application, please ensure you have certified copies of the front and back of your ID, including your concession card.

With your concession, you have access to following fee reductions:

• Vehicle registration discount will automatically be applied on the renewal notice of the nominated vehicle.
• 50% discount on driver's licence renewal or replacement fees.
• 50% discount on the WA photo card fees.

Please note:

• Concessions will only be applied to one vehicle registration and the vehicle must be registered in your name.
• If you transfer or sell a vehicle that has a concession, you need to tell us about your new vehicle to have the concession applied to it.
• Concessions cannot be applied retrospectively.

Vehicle registered in your name

If a vehicle is registered in your name but is not in your possession, you may wish to talk to the WA Police Force. 

You can add any vehicles registered in your name to your DoTDirect account.

If you need to transfer ownership of a vehicle, this can be done through your DoTDirect account or by submitting a change of ownership form (MR9). DoT will process the transfer of the vehicle into the new owner’s name on your behalf. 

Any costs incurred for this vehicle will be charged to the new owner from the date of the transfer. You can do this process without the new owner’s signature.

Vehicle registered in your partner's name

If a vehicle you are using is registered in your partner's name, complete a vehicle rego check to make sure the registration is current. 

You can pay the registration without receiving the renewal notice by searching the vehicle licence plate number and making the payment online.

You can also transfer a registered vehicle licence to a spouse or de facto partner. No stamp duty is incurred when transferring between spouses or de facto partners, however, both parties’ signatures are required for the transfer.

Vehicle is unregistered

If the vehicle you are using is unregistered, it cannot be driven. 

You can pay the registration within 3 months of the expiry date. After the payment is received, you will be allowed to drive the vehicle. If no payment is made, you must return the number plates to DoT within three months. 

If you are the vehicle’s registered owner and do not pay the registration or return the plates within 3 months, you’ll be issued with a ‘Notice of Expired Vehicle Licence’ and an infringement (fine).

Vehicles registered to a company

If a vehicle is registered in a company/organisation name, please call us on 13 11 56 or visit us at a DVS centre to assist.

Marine assets

If you have a marine asset registered in your name, but it is not in your possession, you may wish to contact WA Water Police.

If you wish to speak with us further about marine assets or boat pens, please email boat@transport.wa.gov.au or call 13 11 56 to be connected to our Maritime team.