You can now log in to DoTDirect using your Australian Government Digital ID (myID).
Can’t link your Digital Identity to DoTDirect?
You won’t be able to link your Digital Identity with DoTDirect if:
- the name and/or date of birth details on your Department of Transport and Major Infrastructure (DTMI) customer account does not match your Digital Identity account.
- you are unable to prove your identity by providing your:
- driver's licence and vehicle licence details; or
- DoTDirect username, password, and two-factor authentication.
If there is a mismatch between the name and/or date of birth on your DTMI and Digital Identity accounts you will need to either:
- choose a different name in the myID app by selecting the name held against a verified identity document, or
- complete a Change of Personal details form and provide supporting documents to DTMI.
Find out more about how to change your details with DTMI.
Find out more about how to choose a different name in the myID app.
Frequently asked questions
A “Standard” (IP2) identity strength or above is required.
Find out more about myID identity security.
No. A Basic DoTDirect account, used for the sole purpose of managing a National Disability Insurance Scheme (NDIS) Worker Screening Check, can only be accessed using a DoTDirect username and password.
If you want to unlink your Digital Identity from DoTDirect, you will need to close your DoTDirect account.
Call 13 11 56, or visit a DTMI service centre or regional agent to close your DoTDirect account.