Follow our step-by-step instructions on how to request a payment plan of your traffic infringement.
Transcript
[Text on a blue screen: Requesting a payment plan. DotDirect].
[Music and voice over]
[Visual: Animation of a DoTDirect Infringements screens highlighting items mentioned by the narrator.]
Narrator: Once you have successfully logged into Dot Direct and you are on the overview page, select Infringements from the top menu.
Here you will be able to see a list of any outstanding infringements issued in your name.
Payment instalment plans are only available on the first notice before the due date.
It is not available after the due date or on a final demand notice.
Select the infringement you would like to request a payment plan for, then click View Details.
[Visual: Animation continues showing the details of a sample traffic infringement notice, highlighting the offence, location, date and infringement amount owing].
Check that all details listed on the infringement notice match the infringement shown on the screen.
If the details shown are incorrect, call the infringement services team.
[Visual: pop up of mobile phone with text reading “Infringement Services. (08)9320 4444. Infringementservices@transport.wa.gov.au ”]
If the details are correct and you were the responsible driver of the vehicle, click Pay via instalments.
[Visual: Animation continues showing the “Signup for payment instalments via Direct Debit” screen and highlighting areas mentioned in the voice over].
You will now see a detailed summary of the payment instalment plan, including the payment schedule and due dates for each instalment. Click Next to proceed.
Enter the account name, BSB number, and account number for the bank account that you would like your instalment payments to be debited from.
Make sure the details entered are correct, then review the request and authority to debit section.
To authorize the direct debit arrangement, tick both declaration boxes. Click Next to continue.
Your payment instalment request has now been confirmed. A confirmation email with your payment arrangement details will be sent to the email address linked to your DotDirect account.
Once you have finished, click Back to infringement list or log out of DotDirect.
[Text on a blue screen: Government of Western Australia Department of Transport and Major Infrastructure logo. For more information, visit: transport.wa.gov.au ]
End of transcript
How to set up a payment plan for a traffic infringement
- Follow the steps to login to DoTDirect or create a DoTDirect account.
- Once you are in DoTDirect, click on Infringements across the top screen in the blue menu.
- The list of infringements issued to you are listed below. This may include infringements you have already paid. Click view details on the infringement you wish to report.
- If the infringement notice fails to load, please check the details entered or the due date. If the due date has exceeded, a final demand notice will be issued.
- The offence details will display on the screen.
- If the infringement details are incorrect, please contact the Infringement Services team on (08) 9320 4444 or email infringementservices@transport.wa.gov.au
- Click Pay via instalments.
- You will now see a detailed summary of the direct debit payment instalment plan, including the payment schedule and due dates for each instalment. Click Next to proceed.
- The number of instalments and payment amounts are calculated automatically based on the total infringement amount and cannot be changed.
- Enter the account name, BSB number and account number for the bank account you would like your instalment payments to be debited from. Make sure the details entered are correct, then review the Request and Authority to Debit section.
- Please read the information presented carefully and then tick each checkbox to confirm your understanding and authorise the direct debit arrangement.
- Click Next to continue.
- Your payment instalment request has now been confirmed. A confirmation email with your payment arrangement details will be sent to the email address linked to your DoTDirect account.