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Make a report
DoT encourages the public to report a transport related safety incident or suspected illegal activity. Find out about making a report here.
Making a report
Report marine incidents, hazards or non-compliance
- Reporting an incident or suspected non-compliance activity such as speeding vessels actively helps DoT improve its compliance services and ensure our waterways are used safely and sustainably.
- For details on reporting an accident, incident, hazard or suspected non-compliance activity such as speeding vessels, navigation hazards or faulty aids visit our Contact Marine and Coastal page.
- Please note for all emergency situations contact 000 or the WA Water Police on (08) 9442 8600.
Report marine pollution
To report an oil spill visit the Report marine oil pollution page to find out who to contact if there is an oil spill or other marine pollution incident in Western Australian waters, and what reports need to be completed.
Report suspicious, unethical or corrupt behaviour
- Reporting suspicious, unethical or corrupt behaviour actively helps the department improve business practices and provides valuable information to help reduce unlawful and suspicious activity.
- For details on how to make a report visit the DoT Alert Us page.
Report a compliance issue with taxis and charter vehicles
- Reporting an incident or suspected illegal activity such as an unlicensed driver or operator actively helps DoT regulate and protect the on-demand travelling community.
- Visit the Contact On-demand Transport page for details on reporting an incident relating to compliance.
- Note: If your complaint is about a taxi driver or charter operator, please refer to the related service provider or contact the operator directly.
Information to consider before making a report
Before making a report, consider the following:
- Whether you want to remain anonymous.
- The type of offence or incident.
- Information relating to the incident which the department will find useful.
- Whether you have supporting documents and/or photographs.
- If any of the information is best provided to another authority.
What we do with your report
DoT takes every reported matter or incident seriously. When we receive a report you will be notified and if required you will be provided with a reference number. Please note that following an assessment some reports will not require further contact or correspondence.
Not all reports we receive will lead to a prosecution or penalty. All reported information however provides DoT with valuable insight or intelligence on trends or patterns of behaviour that will help the department improve and target its education and compliance activities.
In the case of a reported incident or matter that has the potential to place people, property or the environment at risk of serious harm or damage, DoT will work in partnership with other agencies such as WA Police, Australian Maritime Safety Authority and emergency services, to respond to these incidents.
Compliance and enforcement - Our role
DoT works closely with industry and the community to raise awareness on transport laws that apply to private and commercial vehicles, on-demand passenger services, recreational and commercial boating and marine facilities.
Part of this work is compliance and enforcement, which involves a range of activities such as education campaigns, issuing notices, written cautions or prosecution through the courts. What action is taken depends on the seriousness of the offence and a number of other important factors.
Refer to the DoT Enforcement and Prosecution Policy for more information.
Compliance officers
DoT compliance officers are professionals appointed and responsible under legislation to raise awareness and ensure the safety of the transport community. They are authorised to enforce and conduct investigations where there is potential for a breach of law.
These officers work in key transport service areas; Driver and Vehicle Services, Marine Safety, Coastal Infrastructure and On-demand Transport.
All Compliance Officers conduct their investigations applying the principles of impartiality, fairness, openness and consistency.
Compliance and enforcement
The Department of Transport aims to provide and enable safe, accessible and efficient movement within Western Australia, and administers various Acts and legislation to achieve this goal.
The below Education and Enforcement Policy helps communicate how the DoT assesses and enforces compliance, reflecting DoT’s commitment to education as the primary tool to achieve voluntary compliance.
DoT's regulations apply to the delivery of various transport modes including private and commercial vehicle, taxis and other passenger transport vehicles, recreational and commercial vessels and coastal facilities and jetties.
A list of all Acts appears in this document, or you can visit the Western Australian Legislation website below to find the Acts in full.
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