Make a report

DoT takes every reported matter or incident seriously. When we receive a report you will be notified and if required you will be provided with a reference number. Please note that following an assessment some reports will not require further contact or correspondence.

Not all reports we receive will lead to a prosecution or penalty. All reported information however provides DoT with valuable insight or intelligence on trends or patterns of behaviour that will help the department improve and target its education and compliance activities.

In the case of a reported incident or matter that has the potential to place people, property or the environment at risk of serious harm or damage, DoT will work in partnership with other agencies such as WA Police, Australian Maritime Safety Authority and emergency services, to respond to these incidents.

DoT works closely with industry and the community to raise awareness on transport laws that apply to private and commercial vehicles, on-demand passenger services, recreational and commercial boating and marine facilities.

Part of this work is compliance and enforcement, which involves a range of activities such as education campaigns, issuing notices, written cautions or prosecution through the courts. What action is taken depends on the seriousness of the offence and a number of other important factors.

Refer to the DoT Enforcement and Prosecution Policy for more information.

Compliance officers

DoT compliance officers are professionals appointed and responsible under legislation to raise awareness and ensure the safety of the transport community. They are authorised to enforce and conduct investigations where there is potential for a breach of law.

These officers work in key transport service areas; Driver and Vehicle Services, Marine Safety, Coastal Infrastructure and On-demand Transport.

All Compliance Officers conduct their investigations applying the principles of impartiality, fairness, openness and consistency.