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Payment options

Go paperless with digital billing

You can now receive your invoices and notices from us by email or BPay View. Find out how to sign up for digital billing.

Spread vehicle licensing costs into monthly payments

The one month renewal direct debit scheme spreads the cost of your vehicle licensing into monthly payments. Find out how to sign up.

DoTDirect online account and paying online

Pay online

If your renewal account is current, you can pay online by credit card using our online payment facility.

You will need your account number to make online payments for your driver's licence or vehicle licence (registration). If you have misplaced your account number, you can find it using our online account number enquiry tool.

Pay through your DoTDirect online account

You can pay your renewals through your DoTDirect online account. Driver and vehicle licence payments that are due can be paid through your to-do list without the need for an account number.

You can also view your boat registration, vehicle and driver's licence information in one convenient location from a single login.

For more information and frequently asked questions visit the DoTDirect FAQs.

About using DoTDirect

  • Our online payment service is unavailable between 8pm Sunday - 1am Monday WST due to routine maintenance.
  • All information on the system is secure to prevent any other party intercepting your credit card details.
  • If you have a pension concession card, please refer to your vehicle licence renewal notice to find out if you need to present your card at a Driver and Vehicle Services centre, regional DoT office or agent before renewing.
  • You need to notify DoT within 21 days if you have changed address. Find out how to change your address online.

How to pay your account

List of
Payment method Comments

Credit card, EFTPOS, or BasicsCard

Bankcard, Mastercard, Visa and BasicsCard payments are accepted by all Department of Transport offices.

BPay

You may make payment using BPay by using your phone or Internet banking service.

Cash

Cash payments are accepted at all Department of Transport offices.

Cheque or Money Order

Please make cheques or Money Orders payable to 'Department of Transport'.

In person (metropolitan area)

Payments may be made at all Driver and Vehicle Services centres in the metropolitan area, as well as participating post offices.

In person (regional area)

Boat owners in regional areas paying in person can do so at our maritime facilities and regional DoT offices or agents.

Telephone

Please call 13 11 56 and follow the prompts.

How to pay your account by phone

If your renewal account is current, you can pay the following bills (accounts) via phone using your MasterCard or Visa card.

Please call 1300 655 322 (24-hour service) and follow the prompts. An operator assisted telephone payment service is available 7am to 6pm WST, Monday to Friday (excluding public holidays) on 13 11 56. Only credit card payments may be accepted.

Accounts payable with a credit card

  • Boat licence renewal.
  • Driver licence renewal (when a photograph is not required)
  • Vehicle licence renewals (light and heavy). Also known as 'registration' or 'rego'.
  • Vehicle licence transfer.
  • Vehicle licence transfer infringement.
  • Vehicle licence transfer final demand.
  • Vehicle failure to return plates infringement.
  • Vehicle failure to return plates final demand.
  • Boat registration.
  • Debit advice notice.

Temporary movement permits

Visit the Get a temporary movement permits page for more information on how to pay for 48 Hour Temporary Movement Permits (light and heavy vehicles) by phone.

BPay payments via phone

If you have registered for phone banking through your financial institution (bank) you can pay your account via BPay. To find out more refer to the fact sheet below.

What can I pay by credit card and BPAY?

List of bills and invoices that can be paid by credit card and BPay at DoT.
Payment type Credit card BPay

Boat registration renewal

Yes
Yes

Debit advice notice

Yes
Yes

Driver licence renewal (when a photograph is not required)

Yes
Yes

Jetty renewal licence

Yes
No

Seasonal vehicle licence renewal

No
Yes

Vehicle expired defect notice final demand

No
Yes

Vehicle expired defect notice infringement

No
Yes

Vehicle failure to return plates final demand

Yes
Yes

Vehicle failure to return plates infringement

Yes
Yes

Vehicle licence renewal (light and heavy) - also referred to as 'registration' or 'rego'.

Yes
Yes

Vehicle licence transfer

Yes
Yes

Vehicle licence transfer final demand

Yes
Yes

Vehicle licence transfer infringement

Yes
Yes

How to pay your account by post

Detach the payment advice and mail with cheque or money order. Please make payable to 'Department of Transport'.

Accounts payable by post

  1. Boat licence renewal.
  2. Driver's licence renewal.
  3. Heavy vehicle licence renewal.
  4. Light vehicle licence renewal.
  5. Off-road vehicle licence.
  6. Seasonal vehicle licence renewal.
  7. Vehicle expired defect notice final demand.
  8. Vehicle expired defect notice infringement.
  9. Vehicle failure to return plates final demand.
  10. Vehicle failure to return plates infringement.
  11. Vehicle licence transfer.
  12. Vehicle licence transfer final demand.
  13. Vehicle licence transfer infringement.

Where to pay in person

You can pay licensing bills in person at any Driver and Vehicle Services centre, regional DoT office or agent, but we recommend you choose another payment option where possible.

Accepted payment methods (attending in person)

  • Driver and Vehicle Services centres (cash, cheque, money order, EFTPOS, BasicsCard, Visa or Mastercard).
  • Driver and Vehicle Services agents (cash, cheque, money order, EFTPOS*, BasicsCard*, Visa* or Mastercard *).
    • Participating regional agents only
  • Australia Post offices based in Western Australia (cash, cheque, money order, EFTPOS, BasicsCard, Visa or Mastercard). Provided:
    • Your payment is accompanied by an invoice.
    • The driver's licence renewal notice and the details on the notice are correct.
    • The vehicle licence renewal invoice.
    • The vehicle and owner details are correct.
    • The transfer of vehicle ownership invoice and details are correct.

Additional payment information

Payment receipts

DoT does not issue physical receipts for light vehicle licence renewal payments made online or by BPay. We recommend that you print the receipt that is generated when paying online or by BPay.

If you need proof of payment of your vehicle licence, you can order and pay for a copy of the current vehicle licence:

If paying by DoTDirect, a PDF copy is available for immediate printing and a copy is automatically emailed to your nominated email address.

Payment errors

If you believe a payment has been made in error by you or someone else, call the Customer Contact Centre and they will investigate your payment query.

Depending on the circumstances of the payment error, you may be asked to provide a variety of information which may include:

  • Licence details
  • Payment number
  • Account holders name
  • Name of the bank
  • BSB and account number
  • Copy of the bank statement showing payment withdrawn from the account
  • Cheque number
  • Copy of any receipts

Credit cards

Driver and Vehicle Services (DVS) does not accept American Express or Diners Club credit cards.

Firearms licences

DoT no longer accepts firearms payments on behalf of the Western Australia Police Force. Refer to the WA Police Force website or your Firearms Licence Payment Invoice for information about payment options.