We want to hear what you have to say about our services. Your feedback will let us know what is important to you, as we continuously try to improve our services.
Complaint, compliment and feedback form
Use the below form to submit a complaint, compliment or feedback. General enquiries relating to driver and vehicle licensing can be sent via the online enquiry form.
Please note we will not respond to any feedback which contains sexist, racist or any other anti-social or inappropriate comments.
Other ways to submit your feedback
You can also download a form to fax or send to the contact details on this page. The form can also be dropped it in at one of our Driver and Vehicle service centres or regional DoT offices.
Customer policies
DoT Customer Service Charter
Read about our commitment to you in our Customer Charter.
Customer feedback policy
Other ways to contact us
See the call, email, post page for all general contact details and information on translation and interpreting services.
Public interest disclosure
DoT strongly supports disclosures being made by people regarding possible improper conduct, including mismanagement of public resources under the Public Interest Disclosure (PID) Act 2003 (PID Act). For more information visit the Public Interest Disclosure page.