About PTSS payments
PTSS journey details will be submitted to DoT via:
- the PTSS mobile app; or
- dispatch equipment that your ODBS has integrated with DoT systems, to automatically capture journey details.
DoT will validate all PTSS journeys and pay the subsidy and any co-payment amounts to the ODBS associated with the journey – visit Journey validation rules for more information.
As a driver, the ODBS associated with your PTSS journey is responsible for distributing accurate and timely PTSS payments to you, including for rank or hail bookings.
ODBSs and drivers will need to consider any financial arrangements regarding passing on subsidy payments – these are private commercial arrangements that DoT is unable to be involved with.
Read more about PTSS payments for ODBSs.
Accessing your driver activity reports
You can access detailed driver activity reports via your DoTDirect account, including records of your journeys and payments.
Note: if a journey is not showing in your driver activity report, it might mean that the journey is marked for review by the Department of Transport. Once the journey has been reviewed, it will be marked as “Approved” or “Rejected”.
Questions about your PTSS payments
If you have any questions about your PTSS payments, please contact the ODBS that you undertook the work for.