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Home > On-demand Transport > Passenger Transport Subsidy Scheme (PTSS) > Passenger Transport Subsidy Scheme Guidelines

Passenger Transport Subsidy Scheme Guidelines

This page outlines the Passenger Transport Subsidy Scheme Guidelines for Industry and Passenger Transport Subsidy Scheme Guidelines for Participants.

The Passenger Transport Subsidy Scheme (PTSS) operates under the Transport (Road Passenger Services) Regulations 2020 and associated Guidelines.

The Passenger Transport Subsidy Scheme Guidelines for Industry and Passenger Transport Subsidy Scheme Guidelines for Participants are now published (below).

These documents outline the rules and responsibilities for on-demand rank or hail (taxi) drivers and on-demand booking services (ODBSs), as well as PTSS participants and applicants. 

These replace the Taxi User Subsidy Scheme (TUSS) Guidelines. Penalties apply if these guidelines are not followed.

Guidelines for industry

The Passenger Transport Subsidy Scheme Guidelines for Industry outline rules and responsibilities for ODBSs and drivers related to PTSS.

Guidelines for participants

The Passenger Transport Subsidy Scheme Guidelines for Participants outline rules and responsibilities for PTSS participants and applicants.

Page last updated: Fri Mar 21 2025 4:14:08 PM