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Crash Towing Industry Reforms

Find out more about the crash towing industry reforms.

In 2022, the Ministers for Transport and Commerce announced the Government’s intention to reform the towing industry to protect people involved in traffic accidents and combat bad behaviour and price gouging.

This announcement followed community and industry consultation about options for reforming Western Australia’s towing industry undertaken by Consumer Protection in 2020 and outlined in the Accident towing industry consultation report.  

In 2022, responsibility for developing the regulatory framework and executing crash towing industry reforms was moved to the Department of Transport (DoT). 

The regulatory framework developed by DoT is set out in the Decision Regulatory Impact Statement - Proposal for the Regulation of the Crash Towing Industry in Western Australia.

Decision Regulatory Impact Statement - Proposal for the Regulation of the Crash Towing Industry in Western Australia

The Decision Regulatory Impact Statement - Proposal for the Regulation of the Crash Towing Industry in Western Australia provides an overview of the community consultation undertaken and the options considered in developing a regulatory framework to reform the crash towing industry in WA. 

It should be noted that proposals outlined in this document may have changed during the legislative drafting process or following further targeted consultation with stakeholders. 

For full details on the crash towing industry reforms please refer to the Towing Services Act 2024 and Towing Services Regulations which can be viewed or downloaded at www.legislation.wa.gov.au.

Industry information sessions

The Department of Transport has conducted several information sessions to support the commencement of the Towing Services Act 2024, its supporting regulations and associated activities. Future information sessions will be based on industry demand.

 

Page last updated: Fri Feb 21 2025 12:08:57 PM