One million people sign up to simplify their licensing with DoTDirect

News for the Department of Transport


The Department of Transport (DoT) has celebrated a significant milestone with one million customers now registered for a DoTDirect account.

DoT’s online portal DoTDirect launched in 2013 to enable customers to manage their licence and registration information and make payments online - anytime, anywhere.

Over the past nine years, DoTDirect services have been expanded to include over 100 online transactions and services such as transferring vehicles, booking a practical driving assessment, boat licence payments, recreational fishing licences and on-demand transport payments and processes.

Driver and Vehicle Services Director, Business Transformation Mandy Sahb is delighted that so many customers have signed up to simplify their licensing requirements.

“One million people have embraced the opportunity to skip the queues and manage their licences and registrations online, when it is convenient for them and saving travel time and costs,” said Ms Sahb.

“We have seen jumps in registrations as a result of key events since DoTDirect launched, including a simplified enrolment process in 2016, on-demand transport reforms being introduced in 2019, and customers choosing to switch to DoTDirect online services during COVID.”

“Recently, the Department of Transport provided more options for customers with the introduction of digital billing, cutting out the need for paper renewals in the mail.”

“We encourage everyone to join the one million customers already signed up to DoTDirect. Register for digital billing and enter the competition to win one of 12 Apple iPad Airs by filling out the entry form on the DoT website.”

For further information about DoTDirect, visit: Digital billing (


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Page last updated: Mon May 9 2022 9:12:03 AM