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COVID-19 information for passenger transport industry
Find COVID-19 information for the WA passenger transport industry.
Get ready for passenger transport driver (PTD) authorisations
PTD authorisations are replacing bus (F) and taxi (T) licence extensions. You will need a PTD authorisation if you transport passengers as part of your paid or volunteer work.
Confirm your passenger transport vehicle (PTV) authorisation
You may confirm your PTV details online using DoTDirect.
Coronavirus (COVID-19): Keeping drivers and passengers safe
The WA Department of Health website has up-to-date information about coronavirus (COVID-19) in WA.
End of ban on surge pricing
For the purposes of Regulation 129(2) of the Transport (Road Passenger Services) Regulations 2020, which prohibits surge pricing in an emergency area, the whole state of Western Australia has been declared an exempt area from the State of Emergency related to the COVID-19 pandemic.
This means on-demand booking services can now re-commence surge pricing at times of high demand in Western Australia, even with the COVID-19 State of Emergency Declaration still being in effect.
If an emergency of a different nature (such as a flood, bush fire or major security incident) is declared within Western Australia, surge pricing in relation to that emergency will not be permitted.
Read the CEO Department of Transport’s determination on surge pricing prohibition.
On-demand transport site map
Use this page to help locate key areas of the On-demand Transport site.
Go to On-demand transport site map