Dealer Online

You can log on to Dealer Online Monday to Friday 7:45am to 6:00pm, Saturdays 8:00am to 1:00pm (except public holidays.)

To login, you will need to have the free Microsoft Authenticator application installed on your mobile device (e.g. smartphone or tablet) and be enrolled for multifactor authentication (MFA).

MFA is required to protect Department of Transport systems and the confidential client information that they contain.

Dealer Online offers benefits to you and your customers.

With Dealer Online, you will be able to save time and complete the following transactions online:

• create and issue a registration for a ‘factory new’ vehicle
• transfer ownership of a vehicle into your dealership’s name when acquiring vehicles in the normal course of business
• transfer ownership of a vehicle owned by your dealership to a new owner
• pay transfer fees and adjustments
• renew vehicle registrations owned by your dealership
• change the number plates on vehicles and to reissue them to another vehicle.
• produce duplicate copies of registration papers for a vehicle currently or previously owned by your dealership
• calculate the registration fee of a new registration
• delicence a vehicle through the return of the number plates.

If you need ongoing support, you will also be able to call our Business and Systems Support team Monday to Friday 7:45 am until 5:30 pm (excluding public holidays.)

Dealer Online is available to eligible trailer manufacturers, vehicle dealerships and auction houses. To be eligible to apply you must meet the following requirements:
 

Dealerships and auction houses

• currently licensed under the Motor Vehicle Dealers Act 1973 with the appropriate class of licence to buy, sell and auction vehicles
• have a licenced premise in WA and hold a Certificate Authorised Premise (CAP) number issued by the Department of Mines, Industry and Safety Regulation
• be in the business of selling new and/or used licensed motor vehicles, motor bikes or caravans and/or auctioning vehicles
• have operated in Western Australia for a minimum of 3 months
• conduct a demonstrated minimum of 25 monthly transactions
• hold a current Bulk Licensing Permit (new vehicle dealers only)
• a site inspection of the company premises may be required.
   

Trailer manufacturers

• manufacture new trailers
• hold a current Bulk Licensing Permit
• be in the business of selling new or used licensed trailers
• have operated in Western Australia for a minimum of 3 months
• demonstrated experience manufacturing trailers
• conduct a demonstrated minimum of 25 monthly transactions
• provide a National Police Clearance Certificate not more than 3 months old for all owners, partners and directors, including directors of shareholding companies if requested
• a site inspection of the company premises may be required.

To apply to join Dealer Online, email dealerinterface@transport.wa.gov.au

You will be sent:

• an expression of interest application form
• company details form
• information pack outlining the requirements of the Dealer Online network.

You will also need to provide:

• a National Police Clearance Certificate not more than 3 months old for all owners, partners and directors, including, directors of shareholding companies, if requested
• Details of public liability and workers compensation insurances.

If your application is approved, you will need to enter a contract with the Department of Transport, setting out the terms and conditions for the use of Dealer Online.

You must comply with the procedures, requirements, and associated business rules of Dealer Online.

Before you can access Dealer Online, you will need to nominate an employee to complete the Dealer Online training course.

The two-part course consists of an:

• online eLearning theory component covering policy and procedure (approximately 2 hours)
• one day of practical training at the Department of Transport office, Innaloo.

Your nominated employee will need to bring:     

• National Police Clearance (no more than 3 months old); and
• one form of primary identification.