Dealers online

There are a number of ways you can apply to join Dealer Online:

1. Hold current vehicle dealer licence (issued under the Motor Vehicle Dealers Act) and be in the business of the sale of new or used licensed motor vehicles, trailers or motor bikes.
2. Be an authorised manufacturer of new trailers.
3. Vehicle Manufacturer and having approval by the Director General.

The Department of Commerce, Consumer Protection Division provides information detailing how to become a vehicle dealer, including:

• Types of licenses.
• Application forms.
• Fees.
• Exemptions from holding a licence.
• Dealer responsibilities.

Dealer organisations that retail new vehicles must be approved under the Bulk Licensing Certification Scheme to be able to license factory new vehicles using Dealer Online.

If access is granted, you will be required to enter into a contract with the Department of Transport for the purposes of the scheme, and comply with the conditions, procedures and requirements of the scheme.

For more information on joining Dealer Online, please contact us by email.

Vehicle dealers in Western Australia can improve their customer service and save time and money by connecting to Dealer Online.

Improved customer service

Dealers who participate in Dealer Online can improve their customer service by:

• Licensing factory new vehicles for clients who will be able to receive licence documents at the point of sale.
• Entering details of new owners to the vehicle licence record following the disposal of a licensed vehicle.
• Keeping vehicles licenses current.
• Issuing a new set of plates to a licensed vehicle being traded, enabling the original owners to have their licence plates re-issued to the new vehicle, saving them a trip to a Driver and Vehicle Services Centre.
• Producing a receipt for clients when making payments owed against a vehicle for transfer - saving the customer a trip to a Driver and Vehicle Services Centre.

Dealer benefits

Dealer benefits in joining Dealer Online include:

• Huge time savings in not having to attend a Driver and Vehicle Services Centre.
• Access to Driver and Vehicle Services during the hours, Monday to Friday 7:45 am until 6:00 pm, plus Saturdays from 8:00 am until 1:00 pm.
• Improved customer service by the ability to immediately license factory new vehicles for clients.
• The ability to transfer the ownership of a factory new vehicle into the dealer's name without visiting a Driver and Vehicle Services Centre.
• On-the-spot renewal of vehicle licenses for vehicles licensed to your dealership.
• The ability to issue a duplicate copy of licence papers for a vehicle that your dealership either currently owns or was last to own.
• The ability to produce examination fee receipts for certain types of vehicles requiring examination before licensing.

Ongoing support

As part of Dealer Online you will have access to the Department of Transport Phone Support unit. Phone Support staff will provide you with access to a telephone help line during Dealer Online Monday - Friday trading hours.

Transport Dealer Interface staff will:

• Advise on how to organise the training course (held at the Department's training room in Innaloo) for dealership staff on how to use the Dealer Online software and licensing procedures.
• Arrange for the Dealer to have access to the Dealer Online program.
• Arrange for the supply of licence plates (where applicable) and stationery.

As part of Dealer Online, you are required to:

• Agree to comply with all the provisions of the scheme.
• Provide adequate locked security for all licence plates and receipts that you hold pending issue.
• Ensure the register kept under the provisions of the scheme is correctly maintained.
• Allow authorised officers appointed by the Executive Director of Driver and Vehicle Services, access to your premises during normal trading hours to conduct random audits of your operations, including stocks of plates and licensing stationery.
• Provide a computer, a printer, Internet access in accordance with specifications determined by Driver and Vehicle Services.
• Ensure security of access to the Driver and Vehicle Services Dealer Online computer system.
• Bank daily monies collected on behalf of Driver and Vehicle Services in accordance with banking procedures.

The Dealer Online Training Course is delivered to members of the Dealer Online Registration Scheme via two components:

• Part One: eLearning theory component covering policy and procedure (approximately 2 hours).
• Part Two: One day of practical training at 2 Tassels Place, Innaloo.

Things you will need to bring to the course:

• National Police Clearance (no more than 3 months old), and;
• One form of primary identification.

To apply for Dealer Online training please email the Department of Transport.

Vehicle dealers who wish to move unlicensed vehicles (e.g. test drive for clients) need to obtain vehicle trade plates.

Licensed Motor Vehicle Dealers only

• Licensed Motor Vehicle Dealers (Dealers) with Dealer Online access may license specific vehicles without an inspection.
• Dealers without Dealer Online access can also attend a Driver and Vehicle Services (DVS) centre or a regional DoT centre/agent to license these vehicles.

The inspection exemption only applies to light vehicles:

• Driven less than 100,000 kilometres (km);
• Less than 3 years old;
• Previously licensed in Australia and in NEVDIS; and
• Can only be licensed solely for the purpose of selling or re-selling in the ordinary course of business.

Only vehicles that meet the above criteria and are licensed directly into a licensed Dealers name will be exempt from inspection.

The inspection exemption will not apply to vehicles:

• 'Dangerous Goods Vehicles' (Condition code 995 - Deferred examination vehicle is to be examined before renewal).
• Heavy vehicle (more than 4.5 tonnes GVM).
• Imported vehicles.
• One of a kind, individually constructed vehicle.
• Public passenger carrying vehicles (buses, taxis, charter vehicles used for hire and reward).
• Subject to annual inspection.
• Trailers (including trailer plant) and caravans.
• Vehicles on the 'Written Off Vehicles Register' (WOVR) except where the vehicle has an I condition (Inspected Write-Off - 307 condition Repairable Write-Off).
• Vehicles that have been modified other than the factory specifications.
• Where the vehicle is licensed in WA and has a status of registered.
• Where the vehicle licence has been cancelled or suspended.

The following Department of Transport (DoT) forms must be completed in full before being processed:

• 'License a vehicle or transfer a vehicle. Motor Vehicle Dealers (Form VL12)' is required when the vehicle is being licensed to the dealership.
• 'License a vehicle without inspection: Motor Vehicle Dealers only (Form E79)' form, completed and signed by the Dealer. The E79 form must accompanied by the required photographs of the vehicle compliance plate and odometer reading.

Many of our forms and documents use the Portable Document Format.

Free PDF reader software (Acrobat Reader) may be downloaded from Adobe ®.

Note:

Transport is not responsible for external links and is unable to offer software or computer support.