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Home > On-demand Transport > Passenger Transport Subsidy Scheme (PTSS) > PTSS for on-demand booking services

PTSS for on-demand booking services

This section includes information for on-demand booking services (ODBSs) about their PTSS responsibilities, including payments and journey data submissions.

The Passenger Transport Subsidy Scheme (PTSS) replaces the Taxi User Subsidy Scheme (TUSS) from 1 March 2025.

PTSS is a subsidy available to eligible people with disability travelling in on-demand rank or hail (taxi) vehicles.

From 1 March 2025, all taxi drivers in WA should be prepared to accept PTSS. 

There will be a transition period between 1 March and 30 September 2025, where TUSS cards and vouchers must continue to be accepted by taxi drivers.

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 PTSS responsibilities for ODBSs

Under the Transport (Road Passenger Services) Act 2018, ODBSs providing rank or hail (taxi) services have a range of responsibilities related to PTSS.
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 PTSS payments for ODBSs

Payments for PTSS subsidies and co-payments are made directly to your ODBS, for distribution to relevant drivers.
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 PTSS journey data submissions

All ODBSs registered for PTSS will need to provide DoT with the records of all journeys for which a PTSS-subsidised fare was provided.
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 PTSS web services

Passenger Transport Subsidy Scheme (PTSS) web services allow on-demand booking services (ODBSs) that are registered for PTSS to capture PTSS journey details to integrate with their own digital systems (like dispatch software).
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 How to submit co-payment data

The Department of Transport (DoT) administers co-payments for TUSS journeys where a passenger uses a wheelchair. To support co-payment validation, relevant ODBSs must submit a copy of their booking records to DoT via their DoTDirect account.
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Page last updated: Mon Mar 10 2025 3:52:35 PM