Passenger safety

As an ODBS, you are responsible for the health and safety of all passengers that use your services. 

While there are many aspects of general passenger safety that have been covered by earlier sections of this page, you also need to consider the safety of passengers who require additional or specialised support.

Visit Transporting people with disability for detailed information about how to best support passengers with disability or other accessibility requirements.

If your drivers are transporting children, it is important to be familiar with seat belt and child restraint laws in WA.

Information for passengers about travelling in on-demand transport can be found at On-demand transport passengers.

• Do your passengers have access to safety information and resources during their trip?
• Can you drivers access information about their legal obligations when transporting people with disability, including information about assistance animals?
• Do your drivers understand seat belt and child restraint laws in WA?
• Have you provided education to drivers about how best to support passengers with disability?