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Book a PDA securely
Why it’s important to protect your identity and take care when sharing personal information with driving instructors or private businesses.
Practical driving assessment bookings
To enhance the security of our customers when booking a PDA, DoT has made changes to the online booking system.
From 1 July 2023, learner’s permit holders will be required to book a PDA via their DoTDirect account which requires two-factor authentication. To sign up for an account, please visit the DoTDirect registration page.
Driving instructors are authorised by DoT to provide driving instruction services but are not DoT employees.
You are the owner of any PDA bookings made under your name and remain responsible for personal information you share with driving instructors or private business.
You should not pay any additional fees to secure a PDA booking through a driving instructor or private business.
Secure your identity
As the holder of a learner’s permit, your consent is required to book or cancel a PDA booking.
It is an offence for a person to assume another person’s identity.
Why DoT protects your identity
Learner’s permits and driver’s licence cards are used as primary forms of identification.
DoT works closely with the WA Police Force and other agencies under our proof of identity (POI) arrangements to ensure the integrity of these forms of identification and to protect your identity.
How we protect your identity
DoT protects your identity by:
- Using security features on licences and photo cards;
- Requiring two-factor authentication (2FA) to access your DoTDirect account.
- Recording licences and other cards as reported lost, stolen or destroyed;
- Referring suspicious customer identification cases to a specialised unit or WA Police Force; and
- Validating key POI documents with the issuing authority.
More information about protecting your identity can be found on the Home Affairs website.
| Identity protection and recovery (homeaffairs.gov.au) | ||
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