Welcome to DoTBot, an AI chatbot that the Department of Transport (DoT) is trialling.

DoTBot is designed to answer your questions and help you find information on our website.

Its answers are not legal advice or substitutes for professional advice.

By opening the chatbot you are agreeing to these terms:

  1. DoT cannot guarantee that the information provided by the AI chatbot is error free, complete, and appropriate for your purposes.

  2. You will verify any responses it provides before relying on it.

  3. DoT accepts no liability for any loss, damage or injury resulting from any person's use of the chatbot or reliance on its information.

    4. The chatbot may collect personal information for improving the user experience (see DoT's Privacy Policy). Please avoid sharing Personally Identifiable Information when using this chatbot.

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Contacting DoT

Keep up to date with how some of our services have changed in response to COVID-19.

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Call Centre availability

Our call centre is open from 7.00 am to 6.00 pm Monday to Friday.

Attending a Transport Services Centre

Our Transport Services Centres continue to open as normal.

Face masks are no longer required when visiting a Transport Services Centre, however, masks are required for PDA candidates during on-roads tests in vehicles and encouraged where physical distancing isn't possible.

If you are feeling unwell or have any symptoms, you must not attend a centre, but you can use our online services via DoTDirect (transport.wa.gov.au).

Translating and interpreting

Translation and interpreter services are available for DoT customers. For further information about COVID in languages other than English, visit COVID-19 coronavirus: Advice in other languages.

Page last updated: Fri Apr 29 2022 11:34:04 AM