Welcome to DoTBot, an AI chatbot that the Department of Transport (DoT) is trialling.

DoTBot is designed to answer your questions and help you find information on our website.

Its answers are not legal advice or substitutes for professional advice.

By opening the chatbot you are agreeing to these terms:

  1. DoT cannot guarantee that the information provided by the AI chatbot is error free, complete, and appropriate for your purposes.

  2. You will verify any responses it provides before relying on it.

  3. DoT accepts no liability for any loss, damage or injury resulting from any person's use of the chatbot or reliance on its information.

    4. The chatbot may collect personal information for improving the user experience (see DoT's Privacy Policy). Please avoid sharing Personally Identifiable Information when using this chatbot.

Close
Open DoTBot
Home > On-demand Transport > Passenger Transport Subsidy Scheme (PTSS) > PTSS for on-demand booking services

PTSS for on-demand booking services

This section includes information for on-demand booking services (ODBSs) about their PTSS responsibilities, including payments and journey data submissions.

The Passenger Transport Subsidy Scheme (PTSS) replaces the Taxi User Subsidy Scheme (TUSS) from 1 March 2025.

PTSS is a subsidy available to eligible people with disability travelling in on-demand rank or hail (taxi) vehicles.

From 1 March 2025, all taxi drivers in WA should be prepared to accept PTSS. 

There will be a transition period between 1 March and 30 September 2025, where TUSS cards and vouchers must continue to be accepted by taxi drivers.

More in this section:



Show all

 PTSS responsibilities for ODBSs

Under the Transport (Road Passenger Services) Act 2018, ODBSs providing rank or hail (taxi) services have a range of responsibilities related to PTSS.
Read more

 PTSS payments for ODBSs

Payments for PTSS subsidies and co-payments are made directly to your ODBS, for distribution to relevant drivers.
Read more

 PTSS journey data submissions

All ODBSs registered for PTSS will need to provide the Department of Transport (DoT) with the records of all journeys for which a PTSS-subsidised fare was provided.
Read more

 PTSS web services

Passenger Transport Subsidy Scheme (PTSS) web services allow on-demand booking services (ODBSs) that are registered for PTSS to capture PTSS journey details to integrate with their own digital systems (like dispatch software).
Read more
Page last updated: Mon Mar 10 2025 3:52:35 PM