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Advice for DoT customers impacted by the Optus and Medibank data breaches
Alerts for the Department of Transport
01
Dec
2022
Information for Optus customers
DoT has put in place measures to protect customers affected by the Optus data breach.
Replacing a driver’s licence card is the quickest way for you to upgrade your protection to avoid being a victim of identity or financial crimes. An old licence card cannot be used by others for fraudulent activities online, as it will not validate in a Document Verification Service check.
For more information, visit the Identity security page.
Information for Medibank customers
Unfortunately, the Department of Transport is unable to assist those who have been impacted by the Medibank data breach. Medibank has advised that no driver’s licence information has been compromised in that breach, nor does Medibank have access to any customer medical records regarding fitness to drive that are obtained by DoT.
For the latest Medibank customer information, please visit the Medibank website.