Welcome to DoTBot, an AI chatbot that the Department of Transport (DoT) is trialling.

DoTBot is designed to answer your questions and help you find information on our website.

Its answers are not legal advice or substitutes for professional advice.

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  1. DoT cannot guarantee that the information provided by the AI chatbot is error free, complete, and appropriate for your purposes.

  2. You will verify any responses it provides before relying on it.

  3. DoT accepts no liability for any loss, damage or injury resulting from any person's use of the chatbot or reliance on its information.

  4. The chatbot may collect personal information for improving the user experience (see DoT's Privacy Policy). Please avoid sharing Personally Identifiable Information when using this chatbot.

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SMS scam alert

Alerts for the Department of Transport

07
Feb
2023

We have been advised that some customers have received text messages from TRANSPORT-GOV in relation to various types of transactions. 

These text messages are a scam and are not from the Department of Transport. If you receive any of these text messages, do not click on any links in the message.

You can safely check the status of outstanding payments by logging into your DoTDirect account.

To report this scam or for more information on phishing attempts please visit the Scamwatch website

SMS scams

Page last updated: Tue Feb 7 2023 5:06:03 PM