Welcome to DoTBot, an AI chatbot that the Department of Transport (DoT) is trialling.

DoTBot is designed to answer your questions and help you find information on our website.

Its answers are not legal advice or substitutes for professional advice.

By opening the chatbot you are agreeing to these terms:

  1. DoT cannot guarantee that the information provided by the AI chatbot is error free, complete, and appropriate for your purposes.

  2. You will verify any responses it provides before relying on it.

  3. DoT accepts no liability for any loss, damage or injury resulting from any person's use of the chatbot or reliance on its information.

    4. The chatbot may collect personal information for improving the user experience (see DoT's Privacy Policy). Please avoid sharing Personally Identifiable Information when using this chatbot.

Close
Open DoTBot
Home > About us > News and media > Department alerts > Alerts

Planned outage impacting Joondalup Driver Assessment Centre and DoTDirect

Alerts for the Department of Transport

Show all
12
Jan
2024

We would like to advise that due to a scheduled network maintenance outage, Joondalup Driver Assessment Centre will be unable to complete transactions from 12.30pm, Saturday 13 January 2024. 

Transactions impacted include:
•    Driver’s licence and learner’s permit applications
•    Driver’s licence renewals and transfers
•    Photo cards and driver’s licence photos
•    Computerised theory and hazard perception tests

Customers will be able to conduct these transactions at Joondalup Driver Assessment Centre from 7.15am until 12.30pm tomorrow.

Practical driving assessments will continue after 12.30pm however successful candidates will not be able to make payment for their driver’s licence until the centre reopens on Monday. Unsuccessful candidates will not have their test outcome updated in the system until Monday. 

Our online services through DoTDirect such as payments, rego check, PDA bookings and changing your address will be offline. We anticipate that online services through DoTDirect will resume from 5.30pm. Regular maintenance is required to ensure optimal network performance to meet customer demand.

We sincerely apologise for the inconvenience this may cause and appreciate your patience in this regard.  

Page last updated: Fri Jan 12 2024 4:33:55 PM