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Automated email system alert
Alerts for the Department of Transport
11
Oct
2024
We are aware of an issue impacting our automated email systems. Customers may find that they are not receiving our return emails when they have used DoTDirect to book a PDA or reset a password. This disruption has resulted in more calls than usual and longer wait times for our customer contact centre. We apologise for the inconvenience to the community and appreciate your patience while we investigate and resolve the issue.