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Home > About us > News and media > Department alerts > Alerts

Automated email system alert

Alerts for the Department of Transport

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11
Oct
2024

We are aware of an issue impacting our automated email systems. Customers may find that they are not receiving our return emails when they have used DoTDirect to book a PDA or reset a password. This disruption has resulted in more calls than usual and longer wait times for our customer contact centre. We apologise for the inconvenience to the community and appreciate your patience while we investigate and resolve the issue.

Page last updated: Fri Oct 11 2024 10:44:13 AM