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Further steps taken to strengthen DoT customer security and improve PDA booking system
News for the Department of Transport
22
Jun
2023
The Cook Labor Government will implement further changes to strengthen security for Department of Transport (DoT) online customers and improve the practical driving assessment (PDA) online booking system.
From July 1, learner drivers will require a DoTDirect online account to book, change or cancel a PDA booking, while two-factor authentication will be required to access all DoTDirect accounts, and a new licence block function will protect customers from being a victim of identity fraud in the event of a data breach.